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when i start the browser nationzoom website opens and this startup page is not changing by any procedure given in support website, HOW I CAN CHANGE THIS?

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  • Last reply by murar1

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when i start the browser the Mozilla Firefox' default home page not opens, other website opens nationzoom , i tried all things to change this page to default but it is not changed, following things that i have tried 1 open options then general then change start page to home page and my home page is default 2 i read a help topic on Firefox support site there is an add on which removes toolbar i tried this but start up page not changed yet

please help me about this

when i start the browser the Mozilla Firefox' default home page not opens, other website opens nationzoom , i tried all things to change this page to default but it is not changed, following things that i have tried 1 open options then general then change start page to home page and my home page is default 2 i read a help topic on Firefox support site there is an add on which removes toolbar i tried this but start up page not changed yet please help me about this

All Replies (2)

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Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.

I have tried this a number of times. It didn`t work for .nationzoom. I even fully scanned in safe mode I have come to the conclusion that the package was piggybacked when down loading Anonymox, i´m not certain , but haveing refused the toolbar anonymox offer`d it all started getting very frustrating. I just want to get rid. I wown´t have uninvited crap if I can help, this is a known malware trojan or whatever the term. help, HELP,, such rubbish spoil´s an otherwise excellent browser