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never finishes checking for an update,

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  • 2 have this problem
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  • Last reply by cor-el

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"Checking for updates" never finishes. Little circle just goes round and round. currently on 19.0.2 nd I want to go to 20. what is the problem

"Checking for updates" never finishes. Little circle just goes round and round. currently on 19.0.2 nd I want to go to 20. what is the problem

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If there are problems with updating then do a clean install and delete the Firefox program folder before reinstalling a fresh copy of the current Firefox release.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.