Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to login to my Google Adwords account, when I click the Google help link it returns an error, when I call their support they push me to install Chrome. I am running the latest FF version, is there a fix for this?

  • 2 replies
  • 2 have this problem
  • 9 views
  • Last reply by cor-el

more options

I am running the latest version of Firefox. Google keeps asking me to register, but I am already registered. Their page offers no login for existing users, just a new registration. If I input my account information, it says I cannot register an account because the email is already registered. When I click on the help link, it goes to an error page, but I do not think it is a server error. When I call their support number they try to flip me to use Chrome and say its an error with Firefox. No problem with IE.

I am running the latest version of Firefox. Google keeps asking me to register, but I am already registered. Their page offers no login for existing users, just a new registration. If I input my account information, it says I cannot register an account because the email is already registered. When I click on the help link, it goes to an error page, but I do not think it is a server error. When I call their support number they try to flip me to use Chrome and say its an error with Firefox. No problem with IE.

All Replies (2)

more options

Try clearing your cache, to clear the cache Instructions here. Then, try going to Google Accounts. If there is currently an account singed in, sign out, then back in. After that, try going to Google Adwords.

more options