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How can I access my email entries which Mozilla won't let me do ?

  • 4 replies
  • 1 has this problem
  • 11 views
  • Last reply by garypat26

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Although the entries in the email come up, I cannot open any of them. The "indicator" showing that the article/email does not open and "Home" is indicated on the bottom left side of the screen.

Although the entries in the email come up, I cannot open any of them. The "indicator" showing that the article/email does not open and "Home" is indicated on the bottom left side of the screen.

All Replies (4)

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Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". We might have an answer for you if we knew which web mail service provider this problem is with. Or, you could seek support from your service provider or a forum for that service.

Modified by the-edmeister

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thanks for the reply. Since I can access my email when going through Internet Explorer, I thought the problem could perhaps be with Mozilla and Windows 7 somehow reacting. I prefer going through Mozilla for a variety of reasons but now am 'resigned' to using IE for now. Hopefully it will clear.??

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What web site are you using for email access?