Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since new update, I get blank page pop ups instead of page requested

  • 1 reply
  • 67 have this problem
  • 8 views
  • Last reply by TonyE

more options

Last week, I got the latest update for Firefox. Since then, whenever I connect, for example, on Facebook and want to open Farmville, Facebook will open but I will get a blank page for Farmville. I tried sending an email to my internet provider, from their site, but email page never showed, instead, I got the blank page pop up.

Last week, I got the latest update for Firefox. Since then, whenever I connect, for example, on Facebook and want to open Farmville, Facebook will open but I will get a blank page for Farmville. I tried sending an email to my internet provider, from their site, but email page never showed, instead, I got the blank page pop up.

All Replies (1)

more options

This may be caused by a problem with an extension or theme, try the procedure in the troubleshooting extensions and themes article.