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I am having error : ssl_error_ssl_disabled. It does not have any options that I can fix for myself. I have used this site many times on my big computer with the same internet connection but when I use it on my laptop it gives me this error.

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  • Last reply by TXGuy

more options

I am having error : ssl_error_ssl_disabled. It does not have any options that I can fix for myself.

This happened

Every time Firefox opened

== Since I started using Avast Free Anti Virus on my laptop.

I am having error : ssl_error_ssl_disabled. It does not have any options that I can fix for myself. == This happened == Every time Firefox opened == Since I started using Avast Free Anti Virus on my laptop.

All Replies (1)

more options

Tools > Options > Advanced > Encryption. Are SSL items checked?

See: http://support.mozilla.com/en-US/kb/Options+window+-+Advanced+panel#Encryption_tab


NOTE: Your version of Firefox (3.0.10) is very old and no longer supported. Please consider upgrading.


Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.06; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

  • NOTE: On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
  • NOTE for IE: Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.

Also see: http://kb.mozillazine.org/Flash How do I edit options to add Adobe to the list of allowed sites