Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TV guide will not retain local settings. There is no user.js file. How do I correct?

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by zzxc

more options

TV guide will not retain local settings. After closing the site reverts to default settings. There is no user.js file. Deleting the prefs.js file did not help. Any suggestions?

TV guide will not retain local settings. After closing the site reverts to default settings. There is no user.js file. Deleting the prefs.js file did not help. Any suggestions?

Chosen solution

If websites don't remember your personal information, it is likely that Firefox is set to not remember cookies after exiting. You need to configure your Privacy settings to remember this - see Settings for privacy, browsing history and do-not-track.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

If websites don't remember your personal information, it is likely that Firefox is set to not remember cookies after exiting. You need to configure your Privacy settings to remember this - see Settings for privacy, browsing history and do-not-track.

more options

TV Guide cookies were present. I deleted them and reopened the site. It now works correctly. Thanks for your assistance