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In trying to update I received this message: Firefox 3.6.3(2).dmg.part could not be saved, because the source file could not be read.

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  • Last reply by mgladue

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In trying to download an update I first received: "There were problems checking for, downloading, or installing this update. Firefox could not be updated because: No data was received (please try again)" It also gave a link to download manually. When I tried from the Firefox website I got: /Users/(deleted for privacy)/Desktop/Firefox 3.6.3(2).dmg.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator. I tried this 3 times.

This happened

Not sure how often

== Mon around 11 am, central time, May 17, 2010

In trying to download an update I first received: "There were problems checking for, downloading, or installing this update. Firefox could not be updated because: No data was received (please try again)" It also gave a link to download manually. When I tried from the Firefox website I got: /Users/(deleted for privacy)/Desktop/Firefox 3.6.3(2).dmg.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator. I tried this 3 times. == This happened == Not sure how often == Mon around 11 am, central time, May 17, 2010

Chosen solution

That means the file could not read because it was interrupted while downloading. Try downloading again

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Chosen Solution

That means the file could not read because it was interrupted while downloading. Try downloading again

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I have tried downloading the file several times and get the same message: "No data received." I have no other system problems, I navigate well to other sites, but I'm unable to download this upgrade. Any suggestions?