Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No sound on You Tube

  • 3 replies
  • 0 have this problem
  • 4 views
  • Last reply by jonzn4SUSE

more options

No sound on You Tube, Sound is fine using Chrome, but not on Firefox. What's going on?

No sound on You Tube, Sound is fine using Chrome, but not on Firefox. What's going on?

All Replies (3)

more options
more options

I checked all audio settings prior to posting a request for help. This problem only occurs on Firefox, in Chrome everything is fine.

more options

Show your volume mixer, post a screenshot showing Firefox. I'm not able to replicate the issue on YouTube. see screenshot What security software are you running? Have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Modified by jonzn4SUSE