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Amazon prime videos stopped playing

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by jonzn4SUSE

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Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

All Replies (3)

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Hi Cheechako, I'm on a mac, so I can test this out for you. Is it a specific series or episode? If so, which one?

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Yeah, examples will help because it works for me on 10.13.6. see screenshot

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What resolved the issue? ;-)