Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot edit password field on Bank of America Login Screen

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by FredMcD

Brian
Brian
more options

I can login to my online banking with Bank of America when using Google Chrome just fine. However, when I try to login using Firefox, the password field will not let me type into it; when clicking on the field, no cursor appears and I cannot type/enter anything into the field in order to login. The username field works as expected. I am hoping to find a solution to this so I can eventually ditch Chrome and become a full time Firefox user.

I am using Windows 11 Home.

I can login to my online banking with Bank of America when using Google Chrome just fine. However, when I try to login using Firefox, the password field will not let me type into it; when clicking on the field, no cursor appears and I cannot type/enter anything into the field in order to login. The username field works as expected. I am hoping to find a solution to this so I can eventually ditch Chrome and become a full time Firefox user. I am using Windows 11 Home.
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.