Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Email folders

  • 2 replies
  • 1 has this problem
  • 21 views
  • Last reply by diann371

diann371
diann371
more options

I have migrated my Comcast email account to Thunderbird. Some of my folders are missing. I can see and access Inbox, Sent, Trash and one of the other folders I had created on my Comcast email site. I can't figure out how to get he other folders to migrate to Thunderbird. I have deleted and re-added the Comcast account. Previously I used Thunderbird with my work email and all of my folders were visible.

I have migrated my Comcast email account to Thunderbird. Some of my folders are missing. I can see and access Inbox, Sent, Trash and one of the other folders I had created on my Comcast email site. I can't figure out how to get he other folders to migrate to Thunderbird. I have deleted and re-added the Comcast account. Previously I used Thunderbird with my work email and all of my folders were visible.

Chosen solution

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, Refresh, and check the boxes for the desired folders.

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

If the account is IMAP, right-click the account in the Folder Pane, Subscribe, Refresh, and check the boxes for the desired folders.

diann371
diann371 Question owner
more options

Thank you so much. Very easy.