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Presync -- no option to pair condition

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I set up Firefox on my phone but did NOT have my PC handy at the time. I set up sync which NOW, in retrospect, seems to have been a MAJOR mistake. Now when I try to pair my PC and phone, I am told to go to my phone and start sync (which is ALREADY started) and select camera (which is NOT present--probably because sync is already started). I have tried sms sync but it will NOT accept my phone number, even with the country code. I have come to an impasse here and have no idea where to turn. With about 50 bazillion threads on common sync issues I cannot find anybody with this particular problem in the threads, so please do not flame me if the thread already exists... I just could find nothing on it. (though as soon as I submit, I probably will find it--that is the way it always works with me...) So... the question is... How do I convince my phone's firefox browser that it needs to pair with my PC's firefox browser, given that I have no options for it in the current sync setting?

I set up Firefox on my phone but did NOT have my PC handy at the time. I set up sync which NOW, in retrospect, seems to have been a MAJOR mistake. Now when I try to pair my PC and phone, I am told to go to my phone and start sync (which is ALREADY started) and select camera (which is NOT present--probably because sync is already started). I have tried sms sync but it will NOT accept my phone number, even with the country code. I have come to an impasse here and have no idea where to turn. With about 50 bazillion threads on common sync issues I cannot find anybody with this particular problem in the threads, so please do not flame me if the thread already exists... I just could find nothing on it. (though as soon as I submit, I probably will find it--that is the way it always works with me...) So... the question is... How do I convince my phone's firefox browser that it needs to pair with my PC's firefox browser, given that I have no options for it in the current sync setting?

Chosen solution

Yep... I figured it out just about the time I hit submit. Log out of mozilla firefox on the phone, then log BACK IN to sync... it let me do it! I feel stupid. Maybe a bit LESS stupid than before, but stupid none the less. I hope this helps someone else.

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Chosen Solution

Yep... I figured it out just about the time I hit submit. Log out of mozilla firefox on the phone, then log BACK IN to sync... it let me do it! I feel stupid. Maybe a bit LESS stupid than before, but stupid none the less. I hope this helps someone else.