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Displaying Google maps problem

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  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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Firefox 79 does not display google maps traffic and does not display routes when using direction function.

Firefox 79 does not display google maps traffic and does not display routes when using direction function.

All Replies (3)

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Are there WebGL related issues reported in the Web Console ?

See also the graphics section on the "Help -> Troubleshooting Information" (about:support) page.

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Google maps does not show traffic in maps view but dose show traffic in satellite view.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window