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Cannot sign in on Firefox on my iphone

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Dear sir, madam,

I use Firefox on my desktop (win10). I creatied a account (Verified!). Next I installed ff on my iPhone , bur I cannot sign in on my new ff account. I also dontt recieve username and/or password info on my secondary (Gmail).

Ofcourse I want to use sync.

Regards, Chris

Dear sir, madam, I use Firefox on my desktop (win10). I creatied a account (Verified!). Next I installed ff on my iPhone , bur I cannot sign in on my new ff account. I also dontt recieve username and/or password info on my secondary (Gmail). Ofcourse I want to use sync. Regards, Chris

All Replies (1)

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Hi Chris, I think we'll need more information. You said "I cannot sign in on my new ff account". Could you please tell us what you do see when you try to sign in? Would you mind sending us a screenshot of what you're seeing? For instructions, see How do I create a screenshot of my problem?. In the meantime, could you try the solutions in the following article, and see if any of them help: I'm having problems with my Firefox Account

Modified by Chris Ilias