Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All font in youtube pages is not show normaly, why? I use Firefox in Ubuntu 18.04

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I'm use Firefox in Ubuntu 18.04. When I open youtube website, the font is not recognize by me. That is not my country font. I don't know what happen. When I check league that I use in google account, it is from my country and I try another browser like chromium, the font is appear normal. not only that, but also i try go to another website like Youtube for artists in firefox and the font is appear normal. So I think, maybe the problem is in the browser. Please answer my questions. I would prefer if firefox can be used to open youtube website correctly. Thank you.

I'm use Firefox in Ubuntu 18.04. When I open youtube website, the font is not recognize by me. That is not my country font. I don't know what happen. When I check league that I use in google account, it is from my country and I try another browser like chromium, the font is appear normal. not only that, but also i try go to another website like Youtube for artists in firefox and the font is appear normal. So I think, maybe the problem is in the browser. Please answer my questions. I would prefer if firefox can be used to open youtube website correctly. Thank you.

All Replies (2)

more options

Screen shot of the error?

more options

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"clear the Cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window