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when i download a file sent to me via email I cannot open it. keep getting message file currupt or wrong format while it is .pdf and/or .doc *Word documents

  • 1 reply
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  • Last reply by WestEnd

mariestander
mariestander
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Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

Left and /or right click on the downloaded icon opens with message "corruped and/or damaged file or not decoded cannot open the file" If I right click and then goes to containing file location..........same message apprears when I try to open from this containing file location

All Replies (1)

WestEnd
WestEnd
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Then it was a bad file. You can't open a bad file or corrupted file. This is the fault of the sender not FF.