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TBird freezes with Unresponsive Script when deleting many e-mails

  • 1 reply
  • 1 has this problem
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  • Last reply by Wayne Mery

MilusC
MilusC
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When I try to delete a fairly large number (more than about 100 or so) of E-mails in my Inbox, Thunderbird stops responding and I get this window:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://messenger/content/folderDisplay.js:1386

Continue Stop Script

I have tried both Continue and Stop Script but neither seems to help. Sometimes, but not always, if I am deleting several hundred E-mails, TBird will freeze and not recover. I must use Task Manager to stop TBird, then re-launch.

Any ideas about why this is happening and, more importantly, how to prevent this?

Thanks

When I try to delete a fairly large number (more than about 100 or so) of E-mails in my Inbox, Thunderbird stops responding and I get this window: ---------------- A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://messenger/content/folderDisplay.js:1386 Continue Stop Script --------------- I have tried both Continue and Stop Script but neither seems to help. Sometimes, but not always, if I am deleting several hundred E-mails, TBird will freeze and not recover. I must use Task Manager to stop TBird, then re-launch. Any ideas about why this is happening and, more importantly, how to prevent this? Thanks

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
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Unresponsive Script is just a symptom, not a cause, and so not a potential "fix".

Deleted large numbers of emails is a known performance issue. But deleting just a hundred should not be a problem. So one must look for the cause, which in this case is likely just a general performance issue. 1. Does problem go away if you first empty trash folder? 2. If not, see the steps at https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems