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Firefox crashes and hangs after Windows 10 did the last update

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  • 2 have this problem
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  • Last reply by FredMcD

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Ever since Windows 10 did the last update. My firefox hangs and freezes until I open task manager. I've run multiple malware programs and none is found.

Ever since Windows 10 did the last update. My firefox hangs and freezes until I open task manager. I've run multiple malware programs and none is found.

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suzievb said

. . . freezes until I open task manager

What happens then?

Are you using COMODO Internet Security? It has been causing problems of late.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia