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How can I change my sign-on account with Firefox back to my service provider, not the gmail.com account?

  • 3 replies
  • 17 have this problem
  • 10 views
  • Last reply by user1378671

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I rarely use my gmail account, but did this afternoon because I wanted to write a Google review for a company, I did. I got feedback that said my regular e-mail account is now listed as the recovery email for my gmail.com account. I want to switch these 2 accounts, so gmail is the backup e-mail account, not the primary.

I rarely use my gmail account, but did this afternoon because I wanted to write a Google review for a company, I did. I got feedback that said my regular e-mail account is now listed as the recovery email for my gmail.com account. I want to switch these 2 accounts, so gmail is the backup e-mail account, not the primary.

Chosen solution

If you want to use a different email address for a Firefox Account, for Sync and other services, you need to create a new account using the other email address.

Currently there is no way to change the email address, as that is the "identifier" for your account. I have heard that might change, but with nor mention of when that might happen.

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All Replies (3)

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Hi

I recommend that you have a read of this article which should help with this.

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Thanks for trying, but it does not help my problem.

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Chosen Solution

If you want to use a different email address for a Firefox Account, for Sync and other services, you need to create a new account using the other email address.

Currently there is no way to change the email address, as that is the "identifier" for your account. I have heard that might change, but with nor mention of when that might happen.