Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since the update Thunderbird will not download my emails

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by djukin

more options

Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Chosen solution

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

more options

Great, all good now, thank you.


christ1 said

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode Does the problem go away?