Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird freezes when downloading new mail

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Tonnes

233water
233water
more options

I have used TB for years but now when I get new mail TB locks up and freezes until the emails have loaded. Tried opening in safe mode and that did not help.

I have used TB for years but now when I get new mail TB locks up and freezes until the emails have loaded. Tried opening in safe mode and that did not help.

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

- First, try disabling Allow Windows Search to search messages in Tools > Options > Advanced panel > General tab.

- If that does not help, try disabling Search Indexing in Windows, also known as Indexing Options. See here for more info.

Could you report back?

Modified by Tonnes