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firefox 48.0.1 will not update from 48.0, even though my program files say it did

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  • 1 has this problem
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  • Last reply by 1scotch

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try to update to 48.0.1 and, when clicking on "restart firefox", it doesn't. after shutting down and restarting the computer. i check "about firefox" and it says to update to 48.0.1

try to update to 48.0.1 and, when clicking on "restart firefox", it doesn't. after shutting down and restarting the computer. i check "about firefox" and it says to update to 48.0.1

Chosen solution

hi, can you try downloading the full firefox installer from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?

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Chosen Solution

hi, can you try downloading the full firefox installer from https://www.mozilla.org/en-US/firefox/all/ and install it on top of your current installation?

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works! thank you.