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Why Aren't My Bookmarks Syncing?

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  • 5 have this problem
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  • Last reply by TagTwins

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I have the newest version of Firefox Sync on both my computers. However, none of the bookmarks from my old computer are syncing with the new one! Does anyone have any ideas?

I have the newest version of Firefox Sync on both my computers. However, none of the bookmarks from my old computer are syncing with the new one! Does anyone have any ideas?

All Replies (3)

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Just to make sure, both computers are connected to the account and actively syncing? Please make sure that the previous computer does not have any removed information.

To jump start the sync I can recommend removing the account from each device, log in brand new then click on Tools > Sync Now

Go get something to drink or more Christmas food. Then come back.

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You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.

You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the about:config page to also get a log of a successful Sync.

Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref to false after you have finished testing Sync or you will end up with a lot of unnecessary log files once the issue is resolved.

You can upload a recent log if the log is too big to put in a reply.

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guigs said

Just to make sure, both computers are connected to the account and actively syncing? Please make sure that the previous computer does not have any removed information. To jump start the sync I can recommend removing the account from each device, log in brand new then click on Tools > Sync Now Go get something to drink or more Christmas food. Then come back.

I tried disconnecting my account on both computers, logging in, and then syncing. This did not work. I am thinking I am doing the right things, just one of my computers has a bug somewhere. My older computer has acted up in the past.