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Firefox crashes - ID: b6c86274-88ed-4d33-a329-bebcb2150528

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

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5/27/15 Latest crash Report ID: b6c86274-88ed-4d33-a329-bebcb2150528

Firefox has been crashing for weeks. I have tried all the procedures in your troubleshooting section except for starting in Safe Mode and uninstalling/reinstalling. The reason is that I won't know what to do once I'm in Safe Mode and afraid UN/ReIN will cause me to lose some things that I can't recover.

5/27/15 Latest crash Report ID: b6c86274-88ed-4d33-a329-bebcb2150528 Firefox has been crashing for weeks. I have tried all the procedures in your troubleshooting section except for starting in Safe Mode and uninstalling/reinstalling. The reason is that I won't know what to do once I'm in Safe Mode and afraid UN/ReIN will cause me to lose some things that I can't recover.

Chosen solution

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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All Replies (2)

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You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

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Chosen Solution

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.