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Firefox crashes several times a day even in safe mode

benaround3
benaround3
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Every every day I get a few crashes with Firefox. The scenario is always the same. Attached screenshot. I keep switching Shockwave Flash v11.2.202.451 and the Cisco OpenH264 codec to “never activate” but on restart from the crash they are found to have reactivated. I tried safe mode, and refreshed, with no improvement. I think it is related to video uplaying, youtube etc, but can't pin it down. My OS is Ubuntu 14.04, Firefox 36.0.1 for Ubuntu.

Every every day I get a few crashes with Firefox. The scenario is always the same. Attached screenshot. I keep switching Shockwave Flash v11.2.202.451 and the Cisco OpenH264 codec to “never activate” but on restart from the crash they are found to have reactivated. I tried safe mode, and refreshed, with no improvement. I think it is related to video uplaying, youtube etc, but can't pin it down. My OS is Ubuntu 14.04, Firefox 36.0.1 for Ubuntu.
Attached screenshots

All Replies (5)

Jon Gregory
Jon Gregory
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Sorry I totally missed that :(.

Modified by Jon Gregory

benaround3
benaround3 Question owner
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Jon: Did you not read my post in which I clearly stated half way down that I refreshed?

Jon Gregory
Jon Gregory
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Make sure that you update the Flash plugin, it looks pretty out of date. That could well be the problem, since youtube uses flash a lot.

benaround3
benaround3 Question owner
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As for it being out of date, I am sure that while there is a version 16 for Windows, the last version that works for FF on Linux is mine. Funnily enough i haven't had a single crash today, maybe due to todays Ubuntu update.

Jon Gregory
Jon Gregory
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Ok. Also make sure that hardware acceleration is enabled. Menu>Preferences>Advaced>General>Use hardware acceleration when available.

I'm glad its working for you, make sure and reply back if it crashes.