Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Consumer Input hijacked

David
David
more options

I accidentally installed a program that hijacks Firefox home page and adds keep popping up all over the placed. The only way I can get rid of it is to exit firefox. I tried to uninstall it but the uninstall program freezes up so I have to reboot. Has anyone else had a similar experience? Can anyone help me? Thank You.

I accidentally installed a program that hijacks Firefox home page and adds keep popping up all over the placed. The only way I can get rid of it is to exit firefox. I tried to uninstall it but the uninstall program freezes up so I have to reboot. Has anyone else had a similar experience? Can anyone help me? Thank You.

All Replies (2)

Ererer
Ererer
more options

Hello, try installing a free anti-malware to try to get rid of this PUP, or Adware.

http://www.malwarebytes.org/antimalware/

the-edmeister
the-edmeister
  • Moderator
more options

What is the URL of the hijacked page? Anything else you can provide to help us identify what you picked up? Any new add-ons installed?