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Firefox won't recognize google or g-mail

  • 2 replies
  • 19 have this problem
  • 6 views
  • Last reply by BOB_EE_B

BOB_EE_B
BOB_EE_B
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I loaded 2015 version of KAspersky security yesterday. When I restarted my computer Firefox now won't let me access my google g-mail account.

HELP

Thanks / Bob B

I loaded 2015 version of KAspersky security yesterday. When I restarted my computer Firefox now won't let me access my google g-mail account. HELP Thanks / Bob B

Chosen solution

Hello,

I am assuming you have the "Untrusted Connection" page. First see if this post helps:

Common troubleshooting steps can be found in this article: "This Connection is Untrusted" error message appears - What to do.

If I am completely off the mark, please describe the problem in a bit more detail, or post a screenshot - How do I create a screenshot of my problem?. You can click the Browse button below the "Post a Reply" to attach it.

Read this answer in context 👍 10

All Replies (2)

CoryMH
CoryMH
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Chosen Solution

Hello,

I am assuming you have the "Untrusted Connection" page. First see if this post helps:

Common troubleshooting steps can be found in this article: "This Connection is Untrusted" error message appears - What to do.

If I am completely off the mark, please describe the problem in a bit more detail, or post a screenshot - How do I create a screenshot of my problem?. You can click the Browse button below the "Post a Reply" to attach it.

Modified by CoryMH

BOB_EE_B
BOB_EE_B Question owner
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This worked perfectly and everything is back to normal. Steps were very easy to follow. Thanks, thanks, and thanks again. Bob