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How to remove About:blank which pops up when I try to surf.

  • 7 replies
  • 10 have this problem
  • 8 views
  • Last reply by revsgirl

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Firefox opens fine. I have the latest update. But when I try to open other websites "About:blank" pops up. I've opened Firefox in safe mode and About:blank does not pop up. I've looked in Add-ons and Extensions and cannot fine About:blank in order to remove. I do not see it in my list of programs either. Help! Thank you.

Firefox opens fine. I have the latest update. But when I try to open other websites "About:blank" pops up. I've opened Firefox in safe mode and About:blank does not pop up. I've looked in Add-ons and Extensions and cannot fine About:blank in order to remove. I do not see it in my list of programs either. Help! Thank you.

All Replies (7)

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Hello,

about:blank is only a address not a addon, you need disable addon by addon and test until you discover which addon is causing the popup.

See more:

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Firefox only shows 5 add-ons and they are all disabled but I still get About:blank pop up.

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Firefox only shows 5 add-ons and they are all disabled but I still get About:blank pop up.

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Firefox only shows 5 add-ons and they are all disabled but I still get About:blank pop up.

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What extensions do you have?

Can you include the troubleshooting information from "Help > Troubleshooting Information"?

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Are you in Private Mode? I suspect this will show About:Blank after the site is loaded. It does for me but I'm not sure because About:Blank is my Start/Home page.

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No, I don't think so. This is my personal computer. If so, I didn't set it up that way.