Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to download mkv file online

  • 6 odgovori
  • 3 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao volden

more options

I went to a website to download a mkv video file recently but there is an error stating that the video file is not corrupted and unable to play.i have downloaded through the website using firefox for the past few weeks until recently it became like so.pleaae help.

I went to a website to download a mkv video file recently but there is an error stating that the video file is not corrupted and unable to play.i have downloaded through the website using firefox for the past few weeks until recently it became like so.pleaae help.

Izabrano rješenje

You should still be able to save the video via "Firefox/File > Save Page as" or possibly via the right-click context menu.

  • bug 835381 - Matroska MKV video files are not WebM - don't try to play them

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (6)

more options

Check your plugins are updated!

Disable the quick time and give a try

more options

Hi thanks for your reply.my firefox does not have a quicktime plugin and all my plugins are updated.so the problem is still reoccurring. Any other solutions? Additional info: Usually when i click on the download link it would ask if it want to be saved but now it goes to the error page..

more options

Make use of Firefox Addons - Video downloader

more options

Sorry just wondering how it would help in solving the problem. The file is through a direct download link. When clicking on the link there will be a pop-up to where the file wants to be saved (last time) but now it tries to play the video but cant and gives the message.here is a how the message looks like.Like i say before a few days ago it was okay.but i havent been downloading for the pass few days but when i tired yesterday, i cant

more options

Odabrano rješenje

You should still be able to save the video via "Firefox/File > Save Page as" or possibly via the right-click context menu.

  • bug 835381 - Matroska MKV video files are not WebM - don't try to play them

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

more options

Thanks for the info. It helped a lot.