Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox fail after 3.6.14 update

  • 1 odgovor
  • 28 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao fborille

more options

Hi guys,

I'm having trouble with firefox 3.6.14 update (PT-BR).

Running on Windows 7 x64.

The firefox does not load after 3.6.14 auto-update. It tries to load but says that there's another instance of FF running and ask me to close it, but i don't find any on taskmgr and it doesn't start even on safe-mode (same problem).

I just got into ff directory under dos and saw that crashreporter.exe is 0kb :/ that's why i did not post it,

Is there a way to "cancel" the update and try it again ???

Hi guys, I'm having trouble with firefox 3.6.14 update (PT-BR). Running on Windows 7 x64. The firefox does not load after 3.6.14 auto-update. It tries to load but says that there's another instance of FF running and ask me to close it, but i don't find any on taskmgr and it doesn't start even on safe-mode (same problem). I just got into ff directory under dos and saw that crashreporter.exe is 0kb :/ that's why i did not post it, Is there a way to "cancel" the update and try it again ???

All Replies (1)

more options

I downloaded a new firefox installation and installed over the old one.

It fixed the error.