Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Big Fish Games live chat does not recognize Firefox 3.6

  • 2 odgovori
  • 13 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao mwade1

mwade1
mwade1
more options

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

I belong to Big Fish Game Club and if I want to use their live chat, it tells me my browser isn't compatible and to use Firefox 3 or earlier (and several other browsers). I do have Firefox 3 but I have asked and asked BFG about this problem and they can't solve it. I thought maybe you could. Thanks.

Izabrano rješenje

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

Pročitajte ovaj odgovor sa objašnjenjem 👍 2

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Odabrano rješenje

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox[xSP_2:8f455fe92f6dfc1fd092147e4a0ad4ab_195] 876901093703 GTB7.1 ( .NET CLR 3.5.30729)

Your UserAgent string in Firefox is messed up by other programs that you installed.
http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

mwade1
mwade1 Vlasnik pitanja
more options

Hey! That worked!! Thanks so much!