Thunderbird cannot download my email from Att
As of Sunday, Thunderbird can no longer reach my ATT server to download email. It has behaved for ten to fifteen years. Last time someone at ATT fixed it. I have been on the phone or on screen with ATT most of my waking hours since Sunday. (In the process I lost my internet, my landline, my cell connection, etc.) Everything is restored except the connection between Thunderbird and ATT. Everyone thinks changing my password will do it. Done it four times. It gets me into the ATT mail. I have replaced the password in Thunderbird settings with it to no avail. Is there anything you can think of? Not only is Thunderbird more attractive than ATT, I have thirty years of mail boxes there, a continuation from Eudora. I will appreciate your wisdom.
All Replies (4)
you would be about ATT customer 20 here with this issue. Apparently you need to go to the ATT web site. Create a new mailkey as required by ATT I think ever since the sugned up with Yahoo to deliver mail, and use that in Thunderbird instead of your password.
Sorry to have been so awkward navigating Thunderbird help. I am pleased to find a place to reply.
But the problem of not being able to download from att to Thunderbird persists. I notice that some miracle happened last November and people started receiving their mail. I have scoured that thread for something to do. My windows 11 and windows defender are up to date. I will try moving items out of inbox and back in but that did not sound like a permanent fix. I'm on my second secure mall key. I've tried closing down after making it and before going to TB. I checked all the settings by initiating a new account. POP 3 was the recommendation but there doesn't seem to be a way to change POP to POP 3 on the accounts page. That was the only variable I could find. (The ATT lady of Thursday had me switching from IMAP to POP and back.)
Suggestions gladly received.
Have you replaced the mailkey stored as your password in Thunderbird with a new one?
https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb
I have manually entered the new mail key when asked for my password in both sending and receiving. (They had been saved by password manager earlier) Still no mail. The odd thing is I think (at this point I'm insecure) that when this started I checked my password and it was the old system password. I think I don't understand the relation of these passwords.
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