Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mail Merge gives error "Unsupported Zip File"

  • 1 odgovor
  • 0 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao david

uditha98
uditha98
more options

Hi,

I have got latest Thunderbird installed with Mail Merge Version 10.4.0 on a Mac. When I try to send a mailmerged email from a CSV (Used automatic or comma separated setting), it throws an error saying "Unsupported Zip file" and gives me links to the Home Page and the Change Log file.

When I accept the error message, it allows me to go into the final mail sending window. However, when clicked the "Start" button, no mail is sent.

Mail merge works without any issue on Windows PC. The issue is with the MAC.

Any help in getting this issue sorted is much appreciated.

Hi, I have got latest Thunderbird installed with Mail Merge Version 10.4.0 on a Mac. When I try to send a mailmerged email from a CSV (Used automatic or comma separated setting), it throws an error saying "Unsupported Zip file" and gives me links to the Home Page and the Change Log file. When I accept the error message, it allows me to go into the final mail sending window. However, when clicked the "Start" button, no mail is sent. Mail merge works without any issue on Windows PC. The issue is with the MAC. Any help in getting this issue sorted is much appreciated.
Priloženi snimci ekrana

Izabrano rješenje

I suggest you contact the developer, as Mailmerge is actively supported, but not by Mozilla. The support email is at this URL: https://addons.thunderbird.net/en-US/thunderbird/addon/mail-merge/

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (1)

david
david
  • Top 10 Contributor
more options

Odabrano rješenje

I suggest you contact the developer, as Mailmerge is actively supported, but not by Mozilla. The support email is at this URL: https://addons.thunderbird.net/en-US/thunderbird/addon/mail-merge/

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.