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Unable to save email attachment

Lubomír Šibor
Lubomír Šibor
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After installing Thunderbird version 115.4.1 under WIN 10, email attachments cannot be saved. Also, my colleague's computer cannot save attachments after installing the new version. - I tried the bottom right "Save" button - I tried right clicking on the attachment "Save As" Neither option will offer a dialog to save the attachment. I also tried saving the attachment on emails that I had previously saved without any problems. I couldn't find anything about this issue in settings or discussions. Thanks for any advice Greeting Lubomir Sibor

After installing Thunderbird version 115.4.1 under WIN 10, email attachments cannot be saved. Also, my colleague's computer cannot save attachments after installing the new version. - I tried the bottom right "Save" button - I tried right clicking on the attachment "Save As" Neither option will offer a dialog to save the attachment. I also tried saving the attachment on emails that I had previously saved without any problems. I couldn't find anything about this issue in settings or discussions. Thanks for any advice Greeting Lubomir Sibor

Izabrano rješenje

Spustite Thunderbird v NÚDZOVOM režime (zakázať všetky doplnky a nastaviť ovládacie prvky na predvolené hodnoty) a preverte či problém pretrváva. Na spustenie programu do núdzového režimu môžete použiť odkazy v ponuke Windows- Štart (WIN+R) - Spustiť a tu vypíšte: thunderbird -safe-mode alebo priamo z menu Thunderbird - Pomocník - Režim riešenia problémov https://support.mozilla.org/cs/kb/nouzovy-rezim-thunderbirdu http://imgbank.cz/images/2015/07/21/Thunderbird_nudzovy_rezim0.jpg

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All Replies (2)

Ansam
Ansam
  • Top 25 Contributor
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Odabrano rješenje

Spustite Thunderbird v NÚDZOVOM režime (zakázať všetky doplnky a nastaviť ovládacie prvky na predvolené hodnoty) a preverte či problém pretrváva. Na spustenie programu do núdzového režimu môžete použiť odkazy v ponuke Windows- Štart (WIN+R) - Spustiť a tu vypíšte: thunderbird -safe-mode alebo priamo z menu Thunderbird - Pomocník - Režim riešenia problémov https://support.mozilla.org/cs/kb/nouzovy-rezim-thunderbirdu http://imgbank.cz/images/2015/07/21/Thunderbird_nudzovy_rezim0.jpg

Lubomír Šibor
Lubomír Šibor Vlasnik pitanja
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Děkuji za Vaši rychlou a užitečnou odpověď. Zakázal jsem doplněk "Exquilla for Exchange" a vše funguje jak má. Děkuji a přeji pěkný den.