Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Re-installing earlier version of TB

  • 3 odgovori
  • 5 ima ovaj problem
  • 23 views
  • Posljednji odgovor poslao Wayne Mery

more options

Hos can I unistall SuperNova and reinstall TB version 102.15.1

Hos can I unistall SuperNova and reinstall TB version 102.15.1

All Replies (3)

more options

Which function isn't working properly for you?

more options

We should stay in just this one topic...

From https://support.mozilla.org/en-US/questions/1424455 I was haning problems with Supernova so I tried to unsinstall and reinstall. I copied my profile to back-up disc and then uninstalled Tbird. When I tried to reinstall using the backed up profile Tbird would not open. I get the following message, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." What can I do to correct this issue?