Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox account problem

  • 1 odgovor
  • 0 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao cor-el

more options

Here exist some problems on my firefox account and I just feel so confused about this.The confusing situation happened yesterday when I install the firefox app on my desktop,I typed in my login email and clicked the enter but the website said that I have to use my main email address to login,I have another email address so I used another email address,about this email address I don't know whether I have used it to create a firefox account,again,I can't login my account,today I directly use the latter email to log in the firefox website,It told me that this email has't been used.So I want to know why I meet this error,and how to solve it.and when I try to change my password,the password-reset email will be sent to both the two email addresses I refeerd to in this question feedback.

Here exist some problems on my firefox account and I just feel so confused about this.The confusing situation happened yesterday when I install the firefox app on my desktop,I typed in my login email and clicked the enter but the website said that I have to use my main email address to login,I have another email address so I used another email address,about this email address I don't know whether I have used it to create a firefox account,again,I can't login my account,today I directly use the latter email to log in the firefox website,It told me that this email has't been used.So I want to know why I meet this error,and how to solve it.and when I try to change my password,the password-reset email will be sent to both the two email addresses I refeerd to in this question feedback.

All Replies (1)

more options

In case of issues try to login to the Firefox Account via the accounts.firefox.com website. You may need a fresh login to the accounts.firefox.com, so if necessary logout and login again.