Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Unable To View Any Videos in Firefox

  • 5 odgovori
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao Derph

Derph
Derph
more options

Firefox is not playing any videos on my device. Will typically 'spin' as if loading.

Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled.

Videos play just fine in other browsers, like Google Chrome

Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2

Firefox is not playing any videos on my device. Will typically 'spin' as if loading. Every site repeats the same stupid troubleshooting steps. I have already: Cleared cookies and cache, Disabled all themes and extensions, Tried in troubleshooting mode, Disabled hardware acceleration, 'refreshed' Firefox, Did a complete uninstall, including deleting %APPDATA%\Mozilla\ and reinstalled. Videos play just fine in other browsers, like Google Chrome Running Firefox 97.0.1 (Up to date) on Windows 10, Version 21H2
Priloženi snimci ekrana

Izabrano rješenje

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? see screenshot

Izmjenjeno od strane jonzn4SUSE

Derph
Derph Vlasnik pitanja
more options

Is that the screenshot you meant to post, Jonzn?

It's an employer-provided laptop that runs Cortex XDR. I don't reckon that Cortex XDR would be the problem though, because my prior laptop had Cortex XDR as well and it ran without any issues.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Do you have any add-ons installed in Firefox?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try Windows in Safe Mode.

Derph
Derph Vlasnik pitanja
more options

Odabrano rješenje

No addons.

Problem fixed itself a couple days ago. ¯\_(ツ)_/¯