Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

TB on the Mac not saving passwords

sjbreservations
sjbreservations
more options

I installed TB 68.10.0 on a Mac running Catalina and successfully transferred my previous profile from a Portable App version of Thunderbird. I can access my accounts if I enter the passwords in the dialog box. However, if tick the box to enable Password Manager, the accounts do not connect and the Password Manager does not save a password. There are no passwords in there and the cookies setting is set to accept. After ticking the box and entering the password if do a Get Messages for the the account, the password dialog appears again.

I installed TB 68.10.0 on a Mac running Catalina and successfully transferred my previous profile from a Portable App version of Thunderbird. I can access my accounts if I enter the passwords in the dialog box. However, if tick the box to enable Password Manager, the accounts do not connect and the Password Manager does not save a password. There are no passwords in there and the cookies setting is set to accept. After ticking the box and entering the password if do a Get Messages for the the account, the password dialog appears again.

Izabrano rješenje

Was the portable version on a Windows computer? When a profile is transferred between Mac and Windows, or Linux, the stored passwords aren't recognized in the new setup unless the pkcs11.txt file is deleted.

https://support.mozilla.org/en-US/questions/1252573

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Odabrano rješenje

Was the portable version on a Windows computer? When a profile is transferred between Mac and Windows, or Linux, the stored passwords aren't recognized in the new setup unless the pkcs11.txt file is deleted.

https://support.mozilla.org/en-US/questions/1252573

sjbreservations
sjbreservations Vlasnik pitanja
more options

and I didn't even need to re-enter them.