Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Importing emails from Outlook to Thunderbird - error problem

  • 5 odgovori
  • 3 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao HSLLTD

HSLLTD
HSLLTD
more options

Good Afternoon

I am trying to import emails from Outlook 2010 Version 14.0.4 into Thunderbird version 60.4.0

I am using Windows 7 64bit PC

The import progressed fine into Thunderbird but all the imported emails are corrupted as frequently interspersed in the body text of the emails is a repeated " &nbsp" hundreds of times.

The subject headers and to / from emails are all fine - just the body / content of the emails

I can confirm the emails are fine in their originating Outlook folders and also that Thunderbird has, of course, been working flawlessly as ever.

I would be very grateful for any assistance that could be proffered to help me successfully import the Outlook emails without errors

Thank you very much Emma

Good Afternoon I am trying to import emails from Outlook 2010 Version 14.0.4 into Thunderbird version 60.4.0 I am using Windows 7 64bit PC The import progressed fine into Thunderbird but all the imported emails are corrupted as frequently interspersed in the body text of the emails is a repeated " &nbsp" hundreds of times. The subject headers and to / from emails are all fine - just the body / content of the emails I can confirm the emails are fine in their originating Outlook folders and also that Thunderbird has, of course, been working flawlessly as ever. I would be very grateful for any assistance that could be proffered to help me successfully import the Outlook emails without errors Thank you very much Emma

Izabrano rješenje

When you started the import from Tools/Import..., did you select 'Import Everything' or just 'Mail'? I don't know if it's the source of your problem, but 'Import Everything' is known to not work.

Also, another route to importing Outlook on Windows is to use MailStore Home as an intermediary between Outlook and TB (import to MSH, export to mbox, import to TB).

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (5)

HSLLTD
HSLLTD Vlasnik pitanja
more options

This forum seems to have deleted the text above I put in quotation marks.

To clarify the body text is repeatedly interspersed with the Ampersand symbol followed by letters nbsp , hundreds of times

sfhowes
sfhowes
  • Top 25 Contributor
more options

Odabrano rješenje

When you started the import from Tools/Import..., did you select 'Import Everything' or just 'Mail'? I don't know if it's the source of your problem, but 'Import Everything' is known to not work.

Also, another route to importing Outlook on Windows is to use MailStore Home as an intermediary between Outlook and TB (import to MSH, export to mbox, import to TB).

Izmjenjeno od strane sfhowes

HSLLTD
HSLLTD Vlasnik pitanja
more options

Thank you VERY much sfhowes.

When I did the original import I did choose just mail, but still had the error. I tried again with everything and you were indeed correct, it crashes!

So i downloaded MailStore home. Exported from Outlook 2010 and imported to Thunderbird 60.4 and it worked PERFECTLY.

I did not need to do the intermediary step of mbox just straight import and export via MailStore home.

Thank you very much. I hope this helps other users in future Emma

sfhowes
sfhowes
  • Top 25 Contributor
more options

I'm glad it worked, having never tried it myself. In case you're trying to transfer the contacts from Outlook, one way is to save them as vCards (.vcf files) from Outlook, then import them to TB using the MoreFunctionsForAddressBook add-on.

HSLLTD
HSLLTD Vlasnik pitanja
more options

That's great thank you I was not importing contacts but that is a great tool to know about and I will definitely keep that information for future reference. Maybe this will help others too Best wishes