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I'm logged in my can't access anything

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao Shadow110

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Help, logged in, shows my username but won't allow access to anything: Profile, questions, Edit Profile, settings. But I'll bet it will allow me to log out.

Entered incorrect email. Sure wish I could access Edit Profile  : ( I'll see if this page allows me to re-check email to post.


Nancy

Help, logged in, shows my username but won't allow access to anything: Profile, questions, Edit Profile, settings. But I'll bet it will allow me to log out. Entered incorrect email. Sure wish I could access Edit Profile : ( I'll see if this page allows me to re-check email to post. Nancy

All Replies (2)

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I would guess your talking about Sync ? If it is : This is all I have on Sync :

There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq SEE PAGE BOTTOM< ABOVE URL for new email.

You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.

Please let us know if this solved your issue or if need further assistance.

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Please read to see if effects you : https://www.howtogeek.com/345946/microsoft-blocks-all-windows-7-security-updates-unless-you-have-antivirus/

Please use this https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html to uninstall your Flash version 18 as it is a security risk of untold magnitude. Update to : Flash Player Version: 29.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.