Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My emails will not download

  • 2 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FofoBell

FofoBell
FofoBell
more options

I have not been able to receive any emails since 1900 (GMT) on 25/11/2015, it shows that it is downloading 1 of 76 emails but none download. I know i have emails as my daughter emails me from her work daily, and have not received any of her emails today.

I have checked all the help and support and have tried all the fixes there and still cannot download my emails.

I have looked at the Error Console and have noted that there is a few things there that I do not understand, I have provided screenshots in-case this will help. I have got more screenshots but it will not allow me to upload more than 1 image

I hope I can get some help to fix this, as I need my emails for work.

I have not been able to receive any emails since 1900 (GMT) on 25/11/2015, it shows that it is downloading 1 of 76 emails but none download. I know i have emails as my daughter emails me from her work daily, and have not received any of her emails today. I have checked all the help and support and have tried all the fixes there and still cannot download my emails. I have looked at the Error Console and have noted that there is a few things there that I do not understand, I have provided screenshots in-case this will help. I have got more screenshots but it will not allow me to upload more than 1 image I hope I can get some help to fix this, as I need my emails for work.

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Is this a gmail account? What version is installed according to help | about?

FofoBell
FofoBell Vlasnik pitanja
more options

No it's a BT Internet account. It has been working fine but now it say's downloading but nothing comes down. Other accounts I have on it work fine two Yahoo ones and another BT one.