Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FireFox does not accept a newly updated {confirmed, valid} certificate (from a new authority) that other browsers accept.

  • 3 উত্তরসমূহ
  • 4 এই সমস্যাটি আছে
  • 8 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

When visitors attempt to access this URL, FireFox warns them that: "remote.edinburgh.gov.uk uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)"

The certificate comes from a different authority than we previously used, and is accepted as valid by IIS / Windows on the parent server, and by all versions of IE that we have tested.


URL of affected sites

https://remote.edinburgh.gov.uk

When visitors attempt to access this URL, FireFox warns them that: "remote.edinburgh.gov.uk uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)" The certificate comes from a different authority than we previously used, and is accepted as valid by IIS / Windows on the parent server, and by all versions of IE that we have tested. == URL of affected sites == https://remote.edinburgh.gov.uk

All Replies (3)

more options

The server doesn't send the TERENA SSL CA intermediate certificate. You can check that via http://www.networking4all.com/en/support/tools/site+check/

https://www.terena.org/activities/tcs/

more options

Thanks, I ended up having to use the DigiCertUtil.exe from https://www.digicert.com/util/ though I still don't know what was actually wrong. Would be really useful if FireFox would give a meaningful error message here - no indication of which of the parent certificates was the problem.

more options

https://remote.edinburgh.gov.uk still gives me the same error, as are several other websites since I upgraded to 3.6.4.