![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
reCAPTCHA no longer working ONLY on Firefox, tried everything!
Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly.
I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help!
One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!
All Replies (4)
Only Firefox with a Windows user agent seems to be affected. It works for me with a MAC user agent and with a Linux user agent. You can use a User-Agent Switcher extension and set the user agent to Chrome or Edge on Windows 11.
See also:
- /questions/1446332 Recaptcha Not Working in Firefox Specifically
cor-el দ্বারা পরিমিত
yes that worked as temp work around -downloaded the following extension. User-Agent Switcher by Erin Schlarb Set the default to windows/chrome 123 Recaptcha all work normally now. Looks like firefox is getting blocked somehow.
wsandhu1 said
Recaptcha all work normally now. Looks like firefox is getting blocked somehow.
This is something that Google needs to fix. And as said it appears to only be affecting Firefox users with Windows useragents and not on macOS or Linux useragents.
Google has fixed this issue, so you no longer need the extension and can use your default user agent.