Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

When I try to adjust settings for an email account, it won't accept "OK" and I can only get out by cancelling

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা mmriv

mmriv
mmriv
more options

I'm trying to adjust the settings for an email account. I'm able to make the change, but when I hit "OK", nothing happens. The only way to get out is to hit cancel. It looks like the change works, but when I close Thunderbird and then re-open, it's back at the old setting. Any ideas?

I'm trying to adjust the settings for an email account. I'm able to make the change, but when I hit "OK", nothing happens. The only way to get out is to hit cancel. It looks like the change works, but when I close Thunderbird and then re-open, it's back at the old setting. Any ideas?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I am sure I answered this question at least once today already.

Change the name of the account. Try adding a 1 where the cursor is flashing and then click ok.

mmriv
mmriv প্রশ্নের মালিক
more options

Thanks - Unfortunately, that didn't work (I still couldn't hit OK to get out of the dialog box). I was able to manually make the change I wanted by directly editing the prefs file, but that's not really working either. The setting I want is correctly showing (delete mail older than 30 days), but it's not actually deleting the mail.

I think this problem started when I moved the files to a different hard drive, but I'm not sure.