Firefox is al actief, maar reageert niet. Het oude Firefox-proces moet worden afgesloten om een nieuw venster te openen.
Have de installed an re-installed the Mozilla Firefox browser already severall times but it keeps on telling me whenever I want to start the browser that and old firefox process has to be closed down before I can open a new window. However, when I completely close down the software in the Task Manager, and click on the mozzilla application, I get the very same message again.
How can I solve this?
Thanks, Cornelis.
Have de installed an re-installed the Mozilla Firefox browser already severall times but it keeps on telling me whenever I want to start the browser that and old firefox process has to be closed down before I can open a new window.
However, when I completely close down the software in the Task Manager, and click on the mozzilla application, I get the very same message again.
How can I solve this?
Thanks,
Cornelis.
All Replies (1)
See:
You can try to create a new profile to check if your current profile is causing the problem.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.