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aurora update wont install

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  • 2 have this problem
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  • Last reply by keithinoz

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Aurora is trying to install update 30.0a2. It downloads a 3.4 mB file but the install fails. It then downloads the 36mb file which still wont install. If I try and download from scratch I run the file firefox-30.0a2.en_US.win32.installer-stub.exe. When that runs I get a message in 7 -zip "cannot create temp archive folder"

where next

Aurora is trying to install update 30.0a2. It downloads a 3.4 mB file but the install fails. It then downloads the 36mb file which still wont install. If I try and download from scratch I run the file firefox-30.0a2.en_US.win32.installer-stub.exe. When that runs I get a message in 7 -zip "cannot create temp archive folder" where next

Chosen solution

Problem solved. It was a corrupt user account. I created a new one brought across the appdata local and roaming mozilla profiles and its now ok.

Thanks

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All Replies (7)

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That's definitely weird.

Try uninstalling Aurora completely from your system via Control Panel and download a fresh copy from http://www.mozilla.org/en-US/firefox/aurora/

Make sure you don't remove your personal settings in the uninstaller

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I tried this. When I try and run the install file I get the "cannot create temp archive folder" message

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Hi,

Have you tried running the install file as Administrator? Right click > Run as administrator

Also, try downloading the full version instead of the compressed installer

You want the firefox-30.0a2.en-US.win32.installer.exe located near the bottom.


P.S. This error message comes from the stub file that tries to unpack the archive to start the installation and creates a folder in the temp folder to do this and seems to fail to complete this operation.

Modified by Moses

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opening as administrator didn't help. I tried to open the ftp file. Same issue

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Try clearing out your Temp folder and running the FTP file as Administrator.

To get to the Temp directory, Press the Windows key + R to open the Run command, and type %temp% press Enter.
Delete everything in that folder.

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I tried that too.

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Chosen Solution

Problem solved. It was a corrupt user account. I created a new one brought across the appdata local and roaming mozilla profiles and its now ok.

Thanks