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Since upgrading to latest version of Firefox I am unable to play videos on Packers.com, even though I have checked that all my add-ons are up to date.

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  • Last reply by patrickmc

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I can play videos on youtube and other sites. At Packers.com the page loads partially, but the videos never show up - no screen, nothing. Recently upgraded to Firefox 25.0.1, and just upgraded to 26.0 - still not working.

I can play videos on youtube and other sites. At Packers.com the page loads partially, but the videos never show up - no screen, nothing. Recently upgraded to Firefox 25.0.1, and just upgraded to 26.0 - still not working.

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Hello hmingbrd,

Thanks for contacting Mozilla Support. It looks like the packers.com website uses Flash to display videos. Please use our plugin checker to make sure you're using the latest version of flash.

https://www.mozilla.org/en-US/plugincheck/

Please let us know if this fixes your problem.

Cheers, Patrick