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I forgot my password for Firefox Add-ons and requested reset by e-mail. Never got e-mail.

  • 6 replies
  • 17 have this problem
  • 8 views
  • Last reply by aragorn5182

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I forgot my password for Firefox Add-ons and requested reset by e-mail. Never got e-mail.

I forgot my password for Firefox Add-ons and requested reset by e-mail. Never got e-mail.

All Replies (6)

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Do you have any other emails? If so, could you try them please :)

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Thanks for your reply.

No, I don't have other e-mail accounts. I thought of setting up a new FF account, but would rather not. It would mess up the system I've developed for keeping track of user names and passwords - don't want to confuse things.

Is there a way to directly contact Firefox to ask for help? Looked for a contact page and only found this forum.

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The AMO team likes to hang out in the #addons IRC channel. To get an IRC client, read this wiki article.

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Also, make sure you check your spam folder.

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Thanks for your reply. I do check spam before deleting and nothing relating to this was there.

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Thanks for your follow up. I looked at the IRC link you sent - seems way over my head and don't have time to mess with it right now. Will do later in the week - looks interesting.