Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox wont let me delete my history

  • 1 reply
  • 24 have this problem
  • 2 views
  • Last reply by cor-el

more options

I have tried going to the firefox tab > history > clear recent history but the option to clear history is greyed out and I can't click it. Similarly, when I go to the privacy options and try to make it where it clears my history upon exiting, that option is also greyed out. I have all my history from January, so not having anything to delete is not the problem. How can I fix this?

I have tried going to the firefox tab > history > clear recent history but the option to clear history is greyed out and I can't click it. Similarly, when I go to the privacy options and try to make it where it clears my history upon exiting, that option is also greyed out. I have all my history from January, so not having anything to delete is not the problem. How can I fix this?

Chosen solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"
Read this answer in context 👍 3

All Replies (1)

more options

Chosen Solution

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"